Building on my previous blog, concerning creating a vision, it is also my experience that owner managers limit their growth by not creating a management team, even it is only one person. The fact that there is a person with responsibility to continue or maintain business as usual whilst the owner of the business focuses on sales lays the foundation for growth. Obviously, if the owner's strength is to be the production unit then some means of generating sales needs to be sought.
It should be understood that giving responsibility means teling the person or team what they can do and the limits of their responsibility - job description and a set of objectives and their key performance indicators.
Once the "management team" is in place then the vision needs to be communicated and discussed with them to ensure everyone is going in the same direction
Brian, I wish to thank you personally for the mentoring you gave in the consultation period with the business, you showed us the way on a number of points which will help to drive us on to succeed. I can say that you opened our eyes to the possibilities that are out there and now it is up to us to push the boundaries, which in turn will hopefully gain us extra clients and bring back those clients that have for some reason or another forgotten about us.BM - Director, Electrical Contracting Company, Coventry