Building on my previous blog, concerning creating a vision, it is also my experience that owner managers limit their growth by not creating a management team, even it is only one person. The fact that there is a person with responsibility to continue or maintain business as usual whilst the owner of the business focuses on sales lays the foundation for growth. Obviously, if the owner's strength is to be the production unit then some means of generating sales needs to be sought.
It should be understood that giving responsibility means teling the person or team what they can do and the limits of their responsibility - job description and a set of objectives and their key performance indicators.
Once the "management team" is in place then the vision needs to be communicated and discussed with them to ensure everyone is going in the same direction
I would like to say that your coaching has helped our company move forward in great strides, we have been able to focus on the matters that have an immediate effect on the business whilst not losing sight of the long term goals of the company. Jon and I find your coaching style very easy to work with, letting us come to the key decisions. We look forward to working with you in the current expansion of our business.Steve Fellows - Operations Director, Malvern Scaffolding Ltd., Malvern, Worcs